Technical Support Administrator
Company: Cooper's Hawk Winery and Restaurants
Type: Full Time
Cooper’s Hawk Winery & Restaurants is seeking an experienced Technical Support Administrator to support the growth of the business. The main focus of this position will be to provide First Class Tier 1 technical support to the restaurants and Restaurant Support Center. Cooper’s Hawk is looking for a highly organized, customer-service oriented, technical mind with strong troubleshooting skills. The Technical Support Administrator is responsible for providing onsite and remote support for hardware and software systems by resolving issues in a complete and timely manner. Main tasks include providing support for PCs, printers, mobile devices, Point-of-Sale equipment, A/V equipment, and other various IT systems located in the restaurants. This position will be a part of the Information Technology team, which is based out of the Restaurant Support Center in Downers Grove, IL.