Posted 3 weeks ago

Parts Counter Representative

Company: TRANSCHICAGO Truck Group
Category: Customer Service

 Elmhurst

Type: Full Time

TRANSCHICAGO Truck Group is seeking a Parts Counter Representative to their team. The Parts Counter Representative sells commercial vehicle and equipment parts to customers over the counter, through the shop, or on the phone. Essential Functions & Responsibilities:

  • Set up orders for daily shipment, delivery, or pick-up.
  • Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Make sure all internal requests for parts are billed on the service repair orders.
  • Participate in all training programs that are made available.
  • Keep current on new products and product updates.
  • Participate in maintaining a lost sales tracking program.