Parts Counter Representative
Company: TRANSCHICAGO Truck Group
Category: Customer Service
Type: Full Time
TRANSCHICAGO Truck Group is seeking a Parts Counter Representative to their team. The Parts Counter Representative sells commercial vehicle and equipment parts to customers over the counter, through the shop, or on the phone. Essential Functions & Responsibilities:
- Set up orders for daily shipment, delivery, or pick-up.
- Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Make sure all internal requests for parts are billed on the service repair orders.
- Participate in all training programs that are made available.
- Keep current on new products and product updates.
- Participate in maintaining a lost sales tracking program.