JOBS

MedGyn Products, a rapidly growing manufacturer and distributor for medical devices in the Women’s Health industry. They are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Interested candidates may send resume to asingh@medgyn.com to apply for this position.

• Duties and Responsibilities
  • Process sales orders.
  • Manage incoming calls.
  • Generate sales leads.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Keep records of customer interactions, process customer accounts and file documents.
• Job Qualifications
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.