Customer Service Representative
Company: Dixon Valve & Coupling Company
Category: Customer Service
Type: Full Time
Dixon is looking for a Customer Service Representative to join their team. The Customer Service Representative will provide superior customer service to both external and internal customers. Responsibilities include entering orders, resolving product or service issues, and following up with customers to ensure their needs were satisfied. Additional responsibilities include accounts receivable functions, customer invoicing, file maintenance, and various special projects as needed. Responsibilities:
- Provide support to both internal and external customers.
- Respond to email and phone inquiries.
- Accounts receivable functions.
- Manage customer invoicing.
- Assist with special projects as needed.